Allow manual entry of attendee information
I'd like to be able to go into the backend and manually add an attendee to the list.
This seems to have been on the logterm roadmap for a long time. Any chance of an update?
Josh Kern commented
Very much needed!
Zubin Mathai commented
Really want to get this plugin for a client, but they really need to add attendees manually (they comp tickets all the time to individuals) and being able to edit attendee attributes (someone changes dietary preferences for example).
+2 for two projects at the moment
Yes, this feature would be fantastic.
As a site admin, we would like to edit Attendee details after an order/tickets have been purchased. The most common edit would be updating: Attendee names (filling them in after an order is completed) and Dietary requirements.
Assistance with this issue is appreciated. Thanks!
Very much needed functionality
When managing cancelled RSVP attendees, instead of just deleting a booked RSVP, can this simply mark them as 'not going' so as to keep a record of all of those who have booked and have it still update the stock quantity?
Bastien Bournet-Charrier commented
I agree that this is a basic function. We have customers writing a check or using cash in person to purchase tickets. Allowing manual entry will open up a lot more potential for this plugin.
Emily Hazelton commented
Any updates on this feature? This is a very needed feature for event-managers!
Allow admin to edit attendee information is essential for a ticketing system. Have checked about this since last year but still not implementing yet after a year.
Michael Thwaite commented
Brook, I've just checked back on this as we're constantly running into situations where an attendee mis-keys a name or asks us to change the name on a ticket as they're looking to substitute one event attendee for another so, for the avoidance of doubt, the use case is:
"I am a site admin who wants to be able to edit the attendee meta information submitted alongside tickets or RSVPs on behalf of my customers so that they do not have to do it themselves."
Emily Hazelton commented
This would be excellent -- was it added to a future release? I'm curious to hear an update. Thanks! -Emily
Adam Helman commented
For me - as a site admin - I want to be able to correct the odd entry as some customers put the wrong things in the wrong field, i.e. their name in a field for email address - sure, if I could do some validation at submission / purchase time I would but I cannot see easily how to do that. So correcting the odd one after the fact is fine.
Secondly, the customers do not login or have an account (nor do I want them to in this case), so they cannot do it themselves.
Yes, this has lots of votes and is a basic function of being able to edit tickets as the admin.
Any word on when this will happen?
I know the second option is available now but can we get the first one?
> I am a site admin who wants to be able to edit the attendee meta information submitted alongside tickets or RSVPs on behalf of my customers so that they do not have to do it themselves.
I agree with Michael 100%. This would make it easier for admins to change attendee meta information.
The need is to allow admins to edit the "Additional Information" that is collected before tickets are added to the cart.
The scenario is:
<li>User sets ticket quantity</li>
<li>Users enters ticket information (All or partial)</li>
<li>User adds to cart, pays</li>
<li>User emails/contacts admin says "Help me out, change the details on the ticket"</li>
<li>Admins visits backend of site to make amendment to customers ticket</li>
<li>Locates ticket in list</li>
<li>Expands details of ticket</li>
<li>Presses 'edit' to adjust value</li>
<li>Clicks 'update' to replace value in database</li>
Paul Bradbury commented
Any updates on this. Seems lost in the needs more votes category even though it has more votes than features that are being implemented.
I'd +1 this if I could.
My Story is > I am a site admin who wants to be able to edit the attendee meta information submitted alongside tickets or RSVPs on behalf of my customers so that they do not have to do it themselves.
The case for me is that we don't allow customer accounts, so every purchase is a guest purchase and therefore any amendments need to be made by the admin. Would appreciate this feature being made available